Live chat or ticket — a real human responds every time. Real support has been our standard since 1999. Average response time: under 5 minutes.
Every channel connects you to a real person — not a bot, not an automated queue.
Start a live chat with our support team right now. Average response time is under 5 minutes, 24 hours a day.
Browse hundreds of step-by-step articles covering cPanel, email, domains, SSL, billing, and more — available any time, no wait required.
Browse articles →For detailed technical issues, open a support ticket. We track everything and follow up until the issue is fully resolved.
Open a ticket →Step-by-step guides for everything from cPanel setup to domain transfers — written by our team, kept up to date.
File manager, databases, email accounts, and everything in your control panel.
Setting up email accounts, configuring clients, and fixing delivery issues.
Pointing nameservers, managing DNS records, and domain transfers.
Installing free SSL, forcing HTTPS, and troubleshooting certificate errors.
Invoices, payment methods (Visa, Mastercard, PayPal), and cancellations.
Connecting via FTP, setting up SSH access, and file transfer troubleshooting.
PHP version settings, MySQL database creation, and phpMyAdmin access.
Setting up WHM, managing cPanel accounts, and reseller configurations.
Updating contact details, two-factor authentication, and account settings.
Real-time status of all HostDango services. For full historical uptime data visit our status page.
Log in to your client portal at my.hostdango.com, go to My Services, select your hosting account, and click “Change Password.” Alternatively, open a support ticket and we can reset it for you within minutes.
We accept Visa, Mastercard, and PayPal. All payments are processed securely through our client portal at my.hostdango.com.
You can request a cancellation from within your client portal under My Services, or by opening a support ticket. We’ll process it promptly. If you’re within 30 days of signing up, you’re also eligible for our full money-back guarantee.
From cPanel, go to Email Accounts, click Connect Devices next to your email address, and you’ll see pre-filled settings for iPhone, Android, Outlook, and Apple Mail. Our knowledgebase also has step-by-step guides for every major client.
After signing up, your welcome email will include our nameservers (e.g. ns1.hostdango.com). Log in to wherever your domain is registered, find the nameserver settings, and replace the existing ones with ours. DNS propagation takes 12–72 hours. If you need help, open a support ticket.
Yes — our Premium and Pro plans support unlimited domain names and websites. Our Standard plan supports one domain. If you need to host multiple sites affordably, our Premium plan is the most popular choice.